Free Shipping On Orders Over $100
Login

frequently asked questions

General Information

When will my order ship?

We’re just as excited as you are! 🌴 Orders typically ship within 1–3 business days. Once your order hits the road, you’ll receive a tracking email so you can follow your package to your doorstep (or poolside lounge chair).

Where do you ship to?

We ship everywhere the sun shines! ☀️ Whether you’re beach-bound in the U.S. or jet-setting internationally, we’ve got you covered. Shipping rates and delivery times will be calculated at checkout based on your location.

Have a question about my order—who can I talk to?

We’ve got you! 💌 Just shoot us an email at nitashadeshop@gmail.com and our customer care team will get back to you within 1 business day. Whether it’s about sizing, shipping, or styling we’re here to help make things easy.

Shipping policy

What is your policy for returns & exchanges?

We accept returns and exchanges on full-priced items within 14 days of delivery. Items must be unworn, unwashed, and with original tags and packaging.

Please note:
Swimwear must be tried on over undergarments and the hygienic liner must be intact to be eligible for return.

When would I receive my refund?

Once we receive your return, please allow 5–7 business days for processing. Refunds will be issued to your original payment method, minus any shipping fees.

How do I start a return?

To initiate a return or exchange, please email us nitashadeshop@gmail.com with your order number and reason for return. We’ll guide you through the next steps.

What is your policy for final sale items?

All sale items, promotional items, and gift cards are final sale and cannot be returned or exchanged.

Search